Faq - ULandPower

1. Can I visit your factory?

Yes. You're welcome to visit our factory and review our production process and quality control system. Visits are appointment-based, please book your time slot with our team.
2. What parts can be customized?

We support full customization from hardware to software, including housing design, connector/cable, branding, APP UI & functions, platform features, and OCPP integration.
3. Do you provide a white-label app and a customizable platform?

Yes, we offer a customizable EV Charging App and a customizable EV Charging Platform. You can customize the UI, features, user roles, and branding to fit your business model.
4. I'm new to EV charging. Can I still customize an EVSE?

Absolutely. You don't need prior experience. Our team will help you confirm the specs and recommend the right solution for your project.
5. Can commercial ev chargers work with our existing charging management platform?

Yes. This serie supports OCPP 1.6J and can be upgraded to OCPP 2.0.1, making it compatible with most commercial charging platforms. You can remotely monitor EV chargers, manage users, set pricing, view data, and perform OTA updates through your backend system.